Dear OrthoBanc Customer,
2020 has brought about unprecedented changes for all of us, but it is also a very special year for OrthoBanc as we celebrate our 20th year managing orthodontic payment plans across the U.S. The last 20 years have been an incredible journey and we couldn’t have done it without you, our loyal customers! It is such an honor to work with each of you, and we want to assure you that we are still here working on your behalf during these uncertain times.
One thing we have noticed is that some offices have furloughed certain employees and the doctors are unfamiliar with our reports, deposit statement, etc. If you need help with any of this, please reach out to marketing@orthobanc.com or 888-758-0585, option 2. We can set up a time to train you and show you all the reporting available for your practice. Let us know how we can help!
I also wanted to resend a survey that was distributed several months ago. We would still love to hear from those of you who never responded. All who answer and leave their contact information will be registered in a drawing to receive free lunch for your practice team a little later, when things are more normal. (Click Here to complete the survey.)
We will continue to keep you updated throughout this crisis and you are always free to reach out to me directly at mmerritt@orthobanc.com.
Sincerely,
Marla Merritt
Chief Marketing and Sales Officer
